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Due to techinical issues, applicants may not able to log into the application web site. The issue is currently being investigated by our IT section.

We apologise for the inconvenience.

Professional Practices Branch

A new interactive online module explains the role of the Legal Aid NSW Professional Practices Branch. Read more

Before being permitted to undertake work as a Panel member, applicants are required to execute an online Service Agreement. These must be executed through the Panels Application Website. Failure to do so will result in your appointment not being finalised and your panel membership not being activated. 

Instructions for execution:

  1. Log in to the Panels Applications Website and go to the Dashboard.
  1. Click on the link in the service agreements/undertakings box in the Dashboard.
  1. Read the Service Agreement.
  1. After reading the Service Agreement, click on the 'I agree' button

A message confirming the 'Service Agreement has been executed and your panel memberships are now active' will appear. You can view your panel memberships and expiry dates using the Update Personal Details function in Grants Online.

If an error message appears instead of the confirmation above or if you require assistance with executing the online Service Agreement, contact Professional Practices on 02 9219 5662.

You can view the executed Service Agreement by accessing the 'Panel Activity' tab and clicking on the ‘Agreement’ link in the View column. 

Instructions on how to execute the online Service Agreement can be found at the Quick Guide for Panels Application Website (page 11).

To log in, enter your Grants Online username and password and click Log in.

You must be fully registered as a "Practitioner" in Grants Online to be able to log in. If you have been set up as a "User" by your firm’s Grants Online admin and have not completed the registration process, you will not be able to log in.

If you are not yet registered for Grants Online, click here to register.

New registrations or updates to current registrations for Grants Online must be submitted to the Legal Aid NSW Service Desk no later than 5 business days prior to a panel application due date. The Service Desk may not be able to complete the registration or update before a panel application due date if:

  • the registration or update request is submitted within 5 business days of a panel application due date, or
  • your details with the Law Society of NSW or NSW Bar Association (or interstate or territory equivalent) are not up-to-date.

If you have forgotten your password, you can reset your Grants Online password here.

For further assistance with registering for Grants Online or regarding your username and password, contact the Service Desk on 9219 5999 or servicedesk@legalaid.nsw.gov.au